Echo Connect Setup Notes and Info
Initial Installation and Setup of the Echo Connect changed beginning in 2022. Contact us for the latest 2024 information.
Instructions from 2019:
Since 2023 . . .
"Setup on your computer" no longer works. The web page amzn.to/echoconnect returns an error code - https://www.amazon.com/gp/help/customer/display.html?nodeId=202209760
Only the Echo Connect "Setup via your mobile phone" works, and extra steps after step 3 are needed.
Contact us for the latest information.
Use our Chatbot on the bottom right corner of each page on this website to ask any questions or to get more information.
Here's some other help info from Amazon: https://www.amazon.com/gp/help/customer/display.html?help_keywords=echo%20connect&ref=hp_search_fshubgw
. . .
What Do the Lights on Echo Connect Mean?
Power LED Solid light: The device is getting power.
Wi-Fi LED Solid light: Wi-Fi is connected.
· Orange blinking light: The device is in setup mode.
· No light: Echo Connect isn't connected to Wi-Fi.
Internet LED Solid light: The device is connected to the Internet.
· No light: The device isn't connected to the Internet.
Phone LED Solid light: The phone line is connected.
· Slowly blinking light: Echo Connect is on a call.
· No light: Your phone service was not detected.
· Rapidly blinking light: The line registration failed.
. . .
- “For full functionality, please download the latest version of the Alexa app.
Amazon Alexa App @ Amazon.com - https://www.amazon.com/b?node=18354642011
Contact Amazon if you have any questions. Amazon.com - Contact Us - https://www.amazon.com/gp/help/customer/contact-us/ref=cu_surl
- Help is also available for Echo Connect at Echo Family: Amazon Digital and Device Forum (amazonforum.com) - https://www.amazonforum.com/s/echo-family “
The Echo Connect Support web page https://amzn.to/3yzzAMS also has links on the following topics:
· Answer or Ignore Calls with Echo Connect
· Calling Doesn't Work with Echo Connect
· Change Your Outbound Calling Preference for Echo Connect
· Echo Connect Is Having Setup Issues
· Set Up Your Echo Connect
· Turn the Incoming Call Ringer On or Off for Echo Connect
· Use Alexa to Make Calls with Echo Connect
· What Do the Lights on Echo Connect Mean?
FYI – there’s also a YouTube video https://youtu.be/PE2fsyexFeg that we did in 2017! Unboxing, initial setup and testing for the Amazon Echo Connect. It’s 11 minutes long, and it may provide some useful initial guidance.
01/23/2024