Let's explore the reasons why you would want to see an email in Microsoft Teams . . .
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Searchable. Once the email has been sent to Microsoft Teams, it is now in the persistent chat and is saved for the life of the team. This makes it extremely easy to search for and find when you need it . . .
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Attachments in one place. By sending the email to Microsoft Teams, the attachment is automatically uploaded to the channel's files where team members can collaborate and co-author on a single version of the document.
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Non-Forkable. . . When email threads split . . . Meanwhile, a whole other conversation is still taking place back on the main email thread. . . causes the team to be split into two and working in silos.
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It promotes teamwork. Involving everyone in the team is a good thing. Giving everyone visibility to the email, it's attachments and granting them the opportunity to provide input is an even better thing.
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Cuts down on email.
The concept to understand, is that by sending the email to Microsoft Teams, and not to an email distribution list, or replying all and adding others, or forwarding, is this can reduce the amount of email for all parties involved – and can have positive downstream impacts on work life balance, team morale and even reduce stress. All by switching the conversation over to Microsoft Teams! This is powerful, and it's all because you took the small step of sending it to the team channel . . . However, this won't work as effectively unless everyone on the team is doing & replicating this behavior.
How do I send an email to the channel?
First, before we go any further we need to know the email address of the channel in Microsoft Teams. To do this, next to the channel click the ellipsis
and
select Get
email address: